Sobre nuestro cliente

General biopharmaceutical company with 65 years of presence in Mexico, pushing the boundaries of science to improve patients' lives. We strive to be recognized as leaders in the development of innovative therapies that will make a meaningful difference in the treatment of diseases affecting our society.

Descripción

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Responsible for the day-to-day operation of the platforms, handling incidents and user requests, monitoring support queues, tracking application health, troubleshooting issues, and performing routine administrative tasks.

The primary technologies involved include:
- Atlassian: Jira, Confluence, and Crowd.
- DevOps / SCM: GitHub, GitHub Actions, CI/CD Pipelines, SonarQube, JFrog Artifactory/Xray.
- ALM: Micro Focus ALM (AQM) and LoadRunner Enterprise (LRE).

Perfil buscado
- Atlassian platform support, including Jira, Confluence, and Crowd
- SCM and DevOps tool support, including GitHub, GitHub Actions, SonarQube, JFrog,



and CI/CD pipelines
- Application support and platform operations
- System administration
- Incident and request management
- User-facing support and issue ownership
- English level: Advanced/Fluent bilingual English required (written and spoken).

Qué Ofrecemos

Benefits / Compensation Package (Bilingual Requirement: English)
- 100% payroll scheme (fully employed under the company payroll; no mixed compensation model).
- Remote position (work-from-home).
- Grocery vouchers: MXN $1,900 per month.
- 12 vacation days per year.
- 25% vacation premium.
- Christmas bonus (Aguinaldo): 30 days of salary.
- Private medical and dental insurance for you and your immediate family.
- Life insurance equivalent to 24 months of salary.
- Medical and optical discounts.

📌 Application and Platform Support (México)
🏢 Michael Page
📍 México