We are seeking a Chinese-speaking ABA Care Coordinator to support our Clinical Operations team by coordinating therapist schedules, tracking client authorizations, and ensuring continuity of care. This role serves as a key liaison between therapists, clinical staff, and families, ensuring services are delivered efficiently and scheduling disruptions are resolved promptly.

The adecuado candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare environment. Fluency in English and Chinese is required to effectively communicate with clients, families, and internal teams.

Job Responsibilities
- Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs.
- Maintain accurate therapist and client schedules while managing cancellations and scheduling changes.
- Track client authorization hours and coordinate with clinical and billing teams regarding upcoming expirations.
- Maintain accurate records in scheduling and case management systems.
- Communicate with therapists, clinical staff, and families regarding scheduling,



appointments, and service updates.
- Support new client onboarding by coordinating schedules following authorization approval.
- Escalate scheduling conflicts, staffing gaps, and authorization issues as needed.
- Generate scheduling reports and monitor scheduling trends to support operational efficiency.

Requirements
- Fluent in English and Chinese (written and verbal) is required.
- Minimum 1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role.
- Experience in ABA, behavioral health, healthcare, or home care is highly preferred.
- Experience using EHR, scheduling, or case management systems.
- Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage.
- Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred.
- Strong organizational, multitasking, and communicatio

📌 ABA Care Coordinator (México)
🏢 CrewBloom
📍 México