At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines general reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The primary purpose of the Support Technician III is to Provides technical support to end-users for PC, server, hardware, or software applications & concierge level technical service to all Jabil Leaders. This is to include rapid support for mobile devices such as iPhones, Android, MacBook’s, and Windows laptops, and video and audio conference support.
The role will work closely with other technical teams to ensure that all appropriate SLA’s & OLA’s are achieved or exceeded.



Support is needed for high-level meetings to include Board meetings, Earnings calls, and Investor meetings.
The Support Technician III will strive to keep downtime to a minimum for our Jabil leaders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

● Procuring and ordering any needed hardware/software requirements.
● Be present and available for major meetings to ensure equipment works properly
● Work closely with the other IT groups to provide first line technical support, ensuring assigned calls are responded to, diagnosed and resolved swiftly and effectively in line with operational level agreements and service level agreements.
● Test any new major rollout with other IT groups. This is either approve or disapprove any change that could mean downtime for Executive Staff.
● Work closely with our video conference provider to aid in the planning and support of high level video conferences
● Work using own initiative and work within a team environment.
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📌 Técnico(a) de reparación Sr. (Guadalajara)
🏢 Jabil Healthcare
📍 Guadalajara