Resolv General is seeking a customer-focused Service Desk Analyst to join a fast-paced support environment serving end users across multiple service areas. You will provide first-level contact, convey resolutions, and escalate complex issues to the next level of support while documenting all interactions. The role requires troubleshooting skills, the ability to work across Windows and i OS environments, and a disciplined, schedule-flexible approach in a remote setting.
📌 Remote it service desk analyst - customer-focused support (Nezahualcóyotl)
🏢 Resolv.Global
📍 Nezahualcóyotl
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