Engineering
Agile Coach, Program Management, Project Management, Retail & eCommerce
TPM for PriceSmart with experience in Membership management and Payment Systems
10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors
~8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools
~ Experience in Retail domain, more specifically in membership and payment management systems
~ Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with delivery teams and platforms. Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stakeholders. Engage and energize the project teams to achieve ambitious goals.
~ Identify communication gaps,



handle issue partner concerns and provide support to teams balancing challenging priorities.
~ Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals).
~ Identify and implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization. Improve product development and delivery.
~ Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc.
~ Good skills to coach team how to follow agile scrum, which really works.
~ Expertise in estimation and planning.
~ Knowledge about other methodologies other than Agile-Scrum, so that they

📌 Technical Program Manager for Membership Management1 (Ciudad de México)
🏢 GlobalLogic
📍 Ciudad de México