General Payments supports millions of transactions worldwide through credit, debit, prepaid, and merchant services. We are looking for a Tax Invoicing Manager to lead the Tax invoicing team within the Mexico Operations function.
Responsibilities
Manage the day-to-day billing process.
Ensure new team members receive adequate training for the financial system and overall billing process.
Support individuals, teams, and work initiatives associated with client billing.
Prepare, record, analyze, and report billing transactions on a timely basis.
Deliver quality customer service by understanding the client's contract and ensuring invoice accuracy.
Perform variance analysis of billing records to ensure completeness.
Reconcile billing data records.
Assist with reconciliation of general ledger accounts.
Participate in contract pricing review process.
Review pricing and pricing rules to support contractual and financial reporting requirements.
Collaborate with Account Management, Sales, Product Management, and other business partners in support of the client billing process.




Schedule first invoice review meetings and provide data to complete the invoice review process.
Develop, implement, and maintain Account Manager training for invoice validation.
Oversee the administration of the billing issue resolution process.
Monitor billing adjustments caused by billing errors, determine root cause, and implement preventative measures.
Schedule issue calls to review or discuss issues and ensure Service Manager tickets are appropriately raised and resolved.
Look for trends and make recommendations for assigning tickets.
Assist staff with questions and provide guidance with issue resolution.
Advise on the development of solutions to billing issues and recommend modifications for improvements.
Assist in preparing recommendations for policies, procedures, and controls.
Ensure internal and external controls and policies are followed.
Assist with implementation of process improvements and sy

📌 Accounting and Tax Manager (Jalisco)
🏢 Global Payments
📍 Jalisco