ABOUT OUR DEPARTMENT / TEAM
To cultivate lasting relationships and create exceptional guest experiences through strategic engagement, personalized service, and innovative marketing initiatives. Our goal is to not only drive revenue but to build strong, long-term connections with guests, partners, and the community, ensuring loyalty and advocacy for the brand.
THE IMPACT OF THIS ROLE
The Director of Sales is responsible for managing all aspects of our Sales and Marketing team while achieving optimal sales targets and objectives for the hotel. Implement a successful solicitation strategy to targeted guests in order to achieve and/or exceed Total Sales Team Revenue Goals and Budgeted room nights and revenue goals annually.
KEY RESPONSIBILITIES
Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
Prepare correspondence to customers, internal booking reports and file maintenance.
Participate in scheduled sales meetings, pre-event meetings,
training and other sales strategy related meetings as required.
Develop & maintain knowledge of market trends, competition and customers.
Professionally represent the hotel in community and industry organizations and events.
Provide feedback and support to all departments.
Create and implement sales action plans to successfully achieve and exceed goals.
Participate as a team player with other key Departments.
Provide constructive feedback to all departments and to hotel sales and marketing staff.
Contribute to the annual marketing plans and budget process. Review goals and action plan on a scheduled basis. Maintain expenses within the budgeted guidelines.
Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.
Develop new marketing tools/collateral for the group market segment. Coordinate and monitor scheduled direct mail efforts.
Conduct sales calls on key accounts. Org
📌 Local Market Sales Manager (San José del Cabo)
🏢 Rosewood Hotel Group
📍 San José del Cabo
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