As a Proposal Content Specialist working remote in Mexico, you'll be a part of bringing humanity to business. #Our purpose, team, and company culture are amazing and our Great Place to Work certification in Mexico says it all
As a Proposal Content Specialist, you'll play a critical role in shaping the quality and consistency of our pursuit and sales enablement content across all verticals and solutions. You'll contribute to and optimize our content assets across several tools including our Responsive Proposal Management Platform, our internal online product catalog and other relevant tools, ensuring proposal managers, solutioners, and the go-to-market team have access to accurate, engaging, and reusable content. Own and manage the Responsive content library, including tagging, organizing, updating, and archiving proposal content.
Coordinate updates, ensure quality and relevancy, and optimize usage of content across go-to-market tools and content engines such as the Product Catalog, the Site Capabilities Matrix, the Client Database, etc.
Write and edit engaging,



client-focused content that aligns with TTEC's voice, value propositions, and win themes (as needed).
Collaborate with proposal managers and other stakeholders to identify content gaps and develop new assets to support strategic pursuits.
Ensure content is compliant, current, and aligned with TTEC's brand and messaging standards.
Support proposal managers on select projects, including developing new content, formatting, and light coordination.
Partner with subject matter experts and stakeholders across verticals to gather and validate content.
Monitor content usage and performance to drive continuous improvement and reuse.
Maintain version control and ensure content reflects the latest solution updates and differentiators.
2–4 years of experience in proposal or client-facing content management, preferably in a BPO (contact centers) environment.
~ Strong writing, editing, and proofreading skills with a focus o

📌 English Content creator (Ciudad de México)
🏢 Teletech Holdings
📍 Ciudad de México