Are you passionate about shaping the future of Transportation in Amazon Marketplace? Do you want to manage a complex network that handle packages from sellers and customer while implementing projects to improve their experience? Do you have a strong drive for continuous process improvement and the use of technology to generate value for customers? The Amazon Transportation team is rapidly building a logistics network and new solutions, addressing the most challenging first and last mile issues, as well as opportunities in cost, service, and quality.

We are seeking a highly qualified and motivated Program Manager who is enthusiastic about driving growth and supporting the expansion of Amazon's operations in Mexico. Your main challenge will be to connect business to technology and benchmark globally to create best-in-class network that provide a great experience for Customers and Sellers in Mexico. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce but also the diverse ways we work.



If you require any accommodations for the interview or onboarding process, please inform your recruiter, who will connect you with our accommodations team.

Key job responsibilities
• Shape the development of the Amazon Points network with a focus on better serving our sellers for Drop-off (PUDOs), Customer Pickups and Returns;
• Track daily operational performance and KPIs, creating action plans and bridges to gap deffects;
• Work closely with the team to understand business challenges and provide data-driven analysis for better decision-making.
• Implement strategic projects to improve Customer experience and increase adoption;
• Be data-driven to identify new business opportunities that empower distributed point operations;
• Collaborate with technology teams and product managers to develop new tools and systems that support business growth;
• Work effectively with various stakeholders at differe

📌 Program Manager, Transportation (Ciudad de México)
🏢 Amazon
📍 Ciudad de México