Remote Resident Manager - $13/hr | Join a Fast-Growing Team
Full-Time | Monday-Friday, 7:30 AM - 4:00 PM EST

About Us

Bay Property Management Group (BMG) is one of the fastest-growing property management companies in the Mid-Atlantic region. With over 5,300 properties under management and $600M in assets, we're committed to delivering exceptional service to property owners and tenants alike. Join our dynamic team and grow your career in a collaborative, fast-paced environment.

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About the Role

We're seeking a Remote Resident Manager to oversee a portfolio of 120 residential properties. This is a client-facing, customer service-driven role that does not involve managing staff. You'll serve as the primary point of contact for tenants and property owners, ensuring smooth operations and prompt issue resolution.

What You'll Do
- Manage daily operations for a portfolio of residential rental properties.
- Communicate effectively with tenants, property owners, contractors, and internal teams.




- Manage work orders in AppFolio and coordinate repairs with in-house technicians and third-party vendors.
- Approve maintenance invoices and ensure services are completed properly and on time.
- Maintain low tenant delinquency while working within the owner's budget.
- Oversee the turn process for vacant units, including cleaning and maintenance.
- Ensure compliance with local property codes and certifications (rental licenses, lead certifications, etc.).
- Handle lease renewals, move-outs, and security deposit reimbursements.
- Maintain accurate records and stay organized across multiple systems.

What We're Looking For
- Preferred: At least 1 year of U.S. property management experience
- Preferred: HOA (Homeowners Association) management experience
- High school diploma or equivalent
- Strong written and verbal English communication skills
- Exceptional customer service skills
- Basic knowledge of residential maintenance issues
- Experience with AppFol

📌 Remote Resident Manager (Santiago de Querétaro)
🏢 Bay Management Group
📍 Santiago de Querétaro