The Cloud Systems Administrator applies technology solutions for corporate functions and customer-facing systems, with a focus on security. This role collaborates with peers and partners to deliver quality products, experiences, and exceptional customer service for Collaboration and End User Computing Applications. Responsibilities include executing enterprise cloud initiatives, administering enterprise cloud systems, planning and implementing changes through Change Management, enhancing monitoring, responding to events through Incident Management, and improving user experience.
Implements, administers, supports, and secures enterprise applications, identities (SSO & SCIM), corporate devices (Windows & MacOS), and internal collaboration platforms (Email, Cloud File Storage, Intranet).
Contributes to modernizing the Employee, Franchise, and Agent experience through automation, consistency, security, mobility, and digital wellbeing.
Assists with technical communications, guides,



and training for the user base regarding new feature introductions, changes, and outages.
Evaluates analytics from cloud platforms and modern events to make recommendations for improvements and optimization. Develops and implements cloud solutions using best practices, data-driven decisions, and security-first principles.
Assist with Tech cost optimization and annual budget.
Advanced PowerShell / Infrastructure Automation Scripting
Windows Operating System, MacOS nice to have*
Azure Infrastructure – IAM, Networking, Subscriptions & Resources, VMs, Storage
Deep technical skillset and follow through on projects
Bachelor's Degree or equivalent applicable experience
~5+ years of IT experience required; at least 2 years of systems administrator experience

📌 System Administrator Monitoring (Monterrey)
🏢 Wwex Group
📍 Monterrey