We're looking for an Operations Manager to run the day-to-day operations of a growing home services company specializing in garage door installation and repair. You will be the owner's second-in-command, managing technician schedules, handling customer communications, preparing estimates, processing payments, and keeping the business running smoothly from end to end.

This is a high-responsibility, customer-facing role. You will be the first voice many customers hear, the person coordinating field technicians in real time, and the one making sure every job is scheduled, followed up on, and closed out correctly. If you are organized, outgoing, genuinely great with people, and comfortable owning operations without being micromanaged, this role is a strong fit.

Why You'll Want to Join
- You will be paid in USD (bi-monthly: every 15th and 30th)
- Paid Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive
- This role requires availability during US business hours




- Operate as the owner's right hand with direct influence over how the business runs day to day
- Join a growing home services company with a strong local reputation and a clear path to scale

What You'll Work On

Scheduling and Dispatch
- Schedule customer appointments and dispatch technicians based on location, availability, and job type
- Manage daily technician schedules and adjust in real time as jobs are completed, delayed, or added
- Coordinate with field technicians throughout the day to ensure jobs are running on time and customers are informed

Customer Communication
- Answer inbound customer calls and serve as backup support during high call volume periods
- Communicate professionally and warmly with customers from first contact through job completion
- Resolve customer issues, complaints, and follow-up requests with a solutions-first approach

Sales and Estimates
- Prepare estimates and quotes ba

📌 Operations & Dispatch Manager (Ciudad de México)
🏢 Hire Overseas
📍 Ciudad de México