Postuler remote type In Office locations Mexico City, Mexico time type Full time posted on Publié il y a 2 jour(s) job requisition id R29510
Job Description
Business Systems Analyst - Salesforce Admin
Who we're looking for
We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions.
What you'll be doing
- Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems
- Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization
- Work cross-functionally with a integral team of technical developers, IT application owners and business partners from across the company
- Use a combination of standard functionality and custom development to solve business problems
- Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications
- Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners
- In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack
- Work with Workato as a middleware between systems
What you bring to the role
Must have:
- Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience.
- Salesforce Administrator Certification (ADM 201)
📌 Business Systems Analysis Lead (Ciudad de México)
🏢 Zendesk Group
📍 Ciudad de México
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