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Claims Support Coordinator – Latin American Region

148,000 MXN to 266,000 MXN based on experience plus excellent benefits

Mexico City

If you’ve never considered a career in insurance before, this role at AIG will make you re-think.

Are you looking for a meaningful role in a fun environment, that comes with adaptable hours and at least 20 days holiday per year? Then come and help us rethink insurance at AIG and see how far your career could take you.

Reimagine insurance with AIG

This is a pivotal time to join us at AIG. We are reimagining how many aspects of our global operations work, including our travel insurance business, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.



It’s time to rethink how far your career could take you.

How You’ll Make Your Mark

As a Claims Support Coordinator, you can make a world of difference to our policyholders in the moments when they need you the most; from helping them deal with holiday losses, to catastrophic events like accidents, fires and hurricanes.

Your main task will be to deal with their claim documents and assigning new claims or activities to our team’s Adjusters for them to process. No two days are ever the same in this genuinely interesting and varied role. You’ll be communicating regularly with customers and third parties as you assess and take decisions on the evidence of their claims.

Other Key Responsibilities Will Include
- Processing different basic claim activities, such as maintaining assignation databases
- Uploading documents to the system, processing payments to insured, etc.
- Reporting complaints and compliments received via email or phone

What

📌 Claims Support Coordinator (Ciudad de México)
🏢 Aig
📍 Ciudad de México