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YOUR BRILLIANT FUTURE IN TECH IS NOW
Welcome to the world of Zoi. We are those who build the digital evolution of our enterprise customers, closing the gap between enterprise IT and new technologies. Zoi strives to bring the cloud to the Retail and Manufacturing industries with innovative solutions that deliver real value.
YOUR BRILLIANT FUTURE IN TECH IS NOW
Welcome to the world of Zoi. We are those who build the digital evolution of our enterprise customers, closing the gap between enterprise IT and new technologies. Zoi strives to bring the cloud to the Retail and Manufacturing industries with innovative solutions that deliver real value.
We are also looking for support at our international location in Mexico City and Ho Chi Minh City.
What You Do
- Format laptops and install necessary software and updates
- Provide technical support to consultants on hardware and software issues
- Troubleshoot and resolve technical problems on laptops, desktops, and mobile devices
- Manage and maintain an inventory of hardware and software assets
- Participate in team meetings and collaborate with other IT staff
- Learn and develop skills in cloud technologies such as AWS, Azure, and Google Cloud Platform
- Assist with the implementation and maintenance of cloud-based solutions
- Keep up-to-date with new technologies and industry trends
- Provide excellent customer service to all stakeholders
Who You Are
- Several years of experience in desktop support or a related field
- Strong knowledge of Windows and Mac operating systems
- Experience with software installation, configuration, and troubleshooting
- Familiarity with cloud technologies such as AWS, Azure, or Google Cloud Platform (preferred but not required)
- Excellent customer service skill
📌 IT Support Technician (Santiago de Querétaro)
🏢 Zoi
📍 Santiago de Querétaro
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