Zinklar is a general leading SaaS platform that turns Market Research into an everyday solution for companies worldwide. Our mission is to help clients make better and faster strategic decisions in an agile and efficient manner. Our mobile-only platform allows researchers and marketers to gather consumer insights and market intelligence in just a few hours and results are delivered in real time.
Are you Up for the Challenge?
This is an exciting fullremote role for a candidate passionate about market research and building strong fruitful relationships with international clients.
This role also offers great learning and development opportunities.
Reporting to the Customer Success Director and the Market Research Director, you will be in charge of Market Research projects, managing the whole project cycle (from the initial proposal requests, research design, preparation and review of questionnaires, all the way to the delivery of the final results). In addition, you will be responsible for developing strong client relationships,
promoting retention and loyalty and nurturing strong partnerships (in the Customer Success realm).
What You Will Be Doing:
- Support and back-up the Market Research Director
- Be responsible of 15 - 20 accounts in LATAM. Leadership skills as a project manager, with a strong analytical ability as well as account / customer success manager oversee continuous iterations/ feedback with your clients/ meetings, follow up of the subscriptions including creation of Research Plans, inspiring your clients by sharing use cases, proposals of projects.
- Be 100% autonomous in all cycle: define the project design based on clients’ briefing, preparing budgets and winning proposals, understand our clients’ objectives and translate them into short -but getting to the point- questionnaires, and analyzing results + creation of reporting using storytelling and providing with actionable insights.
- Continuous training to your clients on the platform (new featur
📌 Senior Consumer Insights Manager (Ciudad de México)
🏢 Zinklar
📍 Ciudad de México
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