Cummins Inc. is seeking an experienced ITSM professional to deliver and support IT services, focusing on ServiceNow-enabled processes and strong governance.
The role requires ITIL expertise, incident/problem/change management, and stakeholder engagement across general teams. Candidates should have a solid IT background, Bachelor’s degree, ITIL certification, and experience building dashboards, reports, and knowledge articles to improve service delivery and customer satisfaction.
📌 Global ITSM Delivery Lead — ServiceNow (Centro)
🏢 Cummins Latin America
📍 Centro
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