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About Relay Human Cloud:
Relay Human Cloud is an international team expansion company that connects top US-based companies with the best international talent. With a global presence and offices in the US, India, Honduras, and Mexico, and plans for further expansion, we simplify the complexities of international back-office setup for our clients. With over a decade of experience in navigating international operations, Relay Human Cloud is a reliable partner for general expansion, offering expertise deeply rooted in the nuances of worldwide scalability.
Position Summary:
We’re looking for a proactive, assertive, and detail-oriented Accounts Receivable Specialist to help untangle the complexities of our collections process. You’ll work closely with our in-house accounting team, project managers, and insurance contacts to identify roadblocks to payment, track down missing documentation,



and follow up with customers and insurance adjusters to ensure we get paid — quickly and completely.
What You’ll Do:
- Investigate aged receivables by researching accounts in Salesforce and internal systems
- Proactively follow up with insurance companies, adjusters, and customers to identify missing documents or approvals.
- Coordinate with internal team members (project managers, field staff) to obtain required items such as certificates of completion, final sign-offs, and customer approvals
- Build a deep understanding of our receivables process and become a key support for the accounting team
- Maintain clear records of communications and progress in Salesforce
- Escalate complex issues and make recommendations to streamline collections
- Develop trust and become a go-to team member for our accountant and leadership team
- Stay relentlessly on top of accounts to prevent delays — politely persistent, but never pushy

What We’re Looking For:
- Prior experience in Accounts

📌 Accounts Receivable Specialist (Ciudad de México)
🏢 Relay Human Cloud
📍 Ciudad de México