About the role:
Account management for a defined set of customers across the TD SYNNEX Cloud portfolio, focusing on the AWS, Azure & Oracle solutions. Responsible for maximizing associated lines of revenue, profit and potential lines of business by managing and developing face to face customer relationships.
What You'll Do:
- Develops the partner (incl. growth opportunities, account planning, digital platforms etc.)
- Be seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face to face customer visits.
- Form strategic plans to develop and execute against current business and drive growth.
- Discover and exploit incremental business through excellent customer relationships.
- Coordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations and the specialist Business Units (SBU’s).
- Identifies project opportunities together with BDM.




- Gathers information from the customer in order to plan an effective approach that demonstrates an understanding of requirements in order to build a successful proposal.
- Delivers value to customer whilst maintaining expected levels of margin return against balanced product mix.
- Identify customer needs and problems and look to resolve or escalate to the relevant business units.
- Gather customer insights through profiling and analyzing the account set, creating and taking actions to maximize opportunities.
- Ensure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM.
- Drive usage of TD SYNNEX’s e-commerce tool (InTouch) by effectively promoting its benefits with customers.
- Maintain and improve customer Service Level Agreements.
- Develop a clear understanding of TD SYNNEX’s working practices and business objectives to drive customer engagement.

What We're Looking For:
- >2 to 4 years of relevant work experience in Sales roles.
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📌 Account Manager Cloud (Ciudad de México)
🏢 TD SYNNEX Multi-Country Area (English)
📍 Ciudad de México