Software Development Manager, Devices Sales & Customer Experience (DCSX)
We are seeking a dynamic and experienced Engineering Manger to drive our Ads/Merchandising tech in Mexico City. Foster and maintain a strong team culture that aligns with our integral values and practices. Build and nurture a high-performing organization through effective hiring, retention, performance management, mentoring, and skills development. Provide mentorship, career growth opportunities, and ensure the professional development of your team members.
Lead the execution and completion of all key projects, ensuring high standards of quality and timeliness. Drive the architecture, design, implementation, and operational support of critical tools and services that align with our mission. Serve as the primary point of contact for project deliverables, managing expectations, priorities, and collaboration among teams. Establish high standards for processes and execution in all projects to ensure quality and efficiency.
Strong understanding of team dynamics and the ability to nurture a culture of success.




Experience in managing large-scale technical projects from concept to delivery.
The Device Sales and Customer Experience (DSCX) organization plays a pivotal role in driving the success of Devices and Services, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, Fire TV products, and more. The focus is on driving incremental sales through personalization, multivariate testing, bundles, upsells for devices and accessories, and installment options. Beyond the onsite experience, we are also responsible for creating a best-in-class online subscription experience for subscription-based services. Finally, we own data services, ensuring regulatory compliance and delivering comprehensive cross product line and cross-channel analytics. This data-driven approach empowers us to make informed decisions and optimize our offerings.
Leadership Development: Lead a diverse organization through

📌 Software Development Manager, Devices Sales (Ciudad de México)
🏢 Amazon
📍 Ciudad de México