Connect yourCX to a world of experience
With 150,000 people workingacross the globe , Foundever® securely connects brands with their customers 9 million times daily in +60 languages. Our global footprint makes us one of the few true global players in the industry. Our general headquarters is located in Luxembourg.
Through ourCX Everywhere delivery model , we’re ready to scale and adapt with access to the best CX talent. Connect your brand to a flexible delivery model built for the future of work.
Job Summary
Job Summary
Join our team and work for top global companies
We are looking for a dedicated Customer Service Representative to join our team
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures,



by answering general inquiries and offering solutions with the given tools via the phone, email, or chat. To make sure that objectives set by the client are met successfully.
Primary Job Responsibilities
- Fluent in verbal and written English & Spanish
- Able to work onsite
- High School Diploma
- Soft Sales Skills is a plus.
- Customer Service experience is a plus.
- Customer service oriented.
- Teamwork.

Education
High school diploma or equivalent
Experience Target
Specialized Certifications
Watch this video to get a sneak peak of the job in action

📌 Bilingual Customer Service Agent (Ciudad de México)
🏢 Sitel
📍 Ciudad de México