Manager Global Knowledge BaseSkip to main contentThis site uses cookies to offer you a better browsing experience. By continuing to navigate through this site or by clicking Approve, you consent to the use of cookies on your device as described by our Privacy Notice.#Manager Global Knowledge Base page is loaded## Manager Global Knowledge BaseApplylocations: Mexico, Actual León, San Pedro Garza Garciatime type: Full timeposted on: Posted Todayjob requisition id: WD48415About the Manager, Knowledge Management role:Clarios is seeking to transform our business to provide enhanced customer experience, promote customer loyalty and growth, and unlock new service-based businesses from traditional OE and Aftermarket to the consumer.As part of the enterprise Customer Experience (CX) Program, the Knowledge Management Leader is a cornerstone role responsible for transforming Clarios’ knowledge ecosystem into a strategic, AI-enabled, value‐generating capability.



This leader owns the strategy and execution of the Global Knowledge Base (GKB)—elevating it from a content repository into a globally connected, data‐driven platform that enhances customer experience, enables regional growth, and unlocks new monetizable data products.This role operates as a global CX leader, orchestrating regions, functions, and technology partners to ensure knowledge, data, and insight flow seamlessly across markets—at scale and with speed—while respecting regional needs and prioritiesKey Responsibilities:Global Knowledge & Data Strategy Leadership* Own and evolve the Global Knowledge & Data Strategy as an integral pillar of the CX Program* Define the future‐state vision for the Global Knowledge Base, spanning content, data, AI enablement, governance, and value realization* Consolidate, maintain and expand global knowledge base data* Determine and implement global knowledge base sources and standards* Partner with CX, Commercial, Marketing, Product, IT/Digital, and Regions to align knowledge strategy wit

📌 Manager Global Knowledge Base (San Pedro Garza García)
🏢 Clarios
📍 San Pedro Garza García