Technical Support Representative (Mexico)
Technical Support Representative (Mexico)
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Orum is making sales human again through conversations. We are an AI-driven, live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies ranging in size from start-ups to large enterprises. Sales teams using Orum see consistent conversations, more meetings booked, and shorter rep ramp time - all while having fun and not burning out. We are beyond excited to hire an empowered, remote-first community to support Orum's next growth phase
Our Mission is to accelerate sales teams by empowering salespeople to achieve more.
Our Vision is to be an iconic company that makes work more human, meaningful, and connected.
Orum Customer Support Team’s Mission is to inform, assist, and guide customers through the power of unparalleled customer service.
Our responsive and knowledgeable representatives drive customer loyalty through providing effortless support experiences and delivering swift, holistic, and lasting resolutions.
Operate above the line - we take ownership, seek solutions, and lean into tough conversations.
Active listeners - we ask questions and look for underlying concerns that connect to a larger customer need
Dedicated to the Mission - we provide constant updates and deliver swift resolutions.
Ambassador - we represent Orum to our customers and leverage cross-functional relationships to ensure feedback is delivered and heard.
Technical and industry experts - we master the product, integrations, sales techniques, and trending strategies.
The Technical Support Representative will be responsible for executing a support system that is designed to be as effortless as possible for our customers.
Salary: The base salary range is up to $700,000 MXN. If you're sele
📌 Technical Support Representative (México)
🏢 Orum
📍 México