alorica is seeking a management-level trainer to oversee all aspects of client-specific call-center training in león, guanajuato. The role operates under general supervision and guides a team of training staff to meet client and corporate standards.
the candidate will design, deliver, and evaluate training across technical, sales, and soft skills, observe trainers, monitor performance, and coordinate with operations to address training needs. Relocation to león is required.
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📌 Training lead – bpo programs, design & delivery (Nuevo León)
🏢 Alorica
📍 Nuevo León
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