convergys is seeking a seasoned it project manager to lead end-to-end it operations and infrastructure initiatives in a demanding, growth-oriented environment. This role emphasizes itil-driven delivery, with a focus on service transition and production readiness.
you will collaborate with engineering, infrastructure, security, and service management to ensure smooth handoffs and robust go-live readiness, including documentation and runbooks.
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📌 It operations & digital experience lead (Ciudad de México)
🏢 Convergys
📍 Ciudad de México
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