Jobtailor is seeking a senior technical support professional in Monterrey to resolve complex Blue Yonder WMS issues and own Tier 1/2 solutions. You will work on early implementation projects, collaborate with TAMs, and drive adoption and customer satisfaction while upholding SLAs and quality standards.
You will apply your Azure and SaaS toolset knowledge to improve diagnostics, mentor teammates, and maintain service quality in a fast-paced, 24x7 support environment.