This position is only accepting applicants already located in Costa Rica

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions.

Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its integral integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Legal & Compliance team and why join:

The Compliance Team requires a resource to intake client requests from Program Managers and external client auditors. This will require validating active contracts, coordination of meetings,



and documentation review before responding to third party requestors. This position is responsible for providing support for Compliance Team to ensure administrative functions are handled daily.

What will you be doing?

Responsibilities

- Coordinate and manage all aspects of Documentation Request Management (Spreadsheet management of Third Party Request date, WWT Response date, Document Audit management folder)
- Cultivate and maintain good working relationships with our clients, Subject Matter Experts, Program Managers and within the Compliance team
- Manage sub processes to redirect content to specific subject matter experts within WWT OPS (IT Security, Physical Security, EHS/ESG, Quality and Legal)
- Review responses for proprietary data or incorrect SME responses prior to returning to PM/Client Rep for return to the client
- Provide prompt responses to all inquiries (verbal and written)
- Handle confidential correspondence and reports with professionalism and accuracy
- Prioritize tasks independently and respond to inquiries in a timely manner
- Ability to work with independent databases as required
- Remediation Activity Management
- Identification of Program Management
- Monitor and Report Audit Program Compliance Metrics (Weekly, Monthly, Quarterly)
- Performs other duties as assigned

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Qualifications





- A minimum of 2 years' progressive experience in a related field
- A combination of education, training and experience may be considered in lieu of a degree.
- Proficient in Microsoft Office suite (Word, Excel, Outlook) and Video conferencing

Want to learn more about WWT? Check us out on our platform: https://www.wwt.com/about The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

- Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
- Additional Perks: Employee Assistance Program, Employee Discount Program and more!

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

📌 Compliance Coordinator (San Pedro Tlaquepaque)
🏢 World Wide Technology
📍 San Pedro Tlaquepaque