Join to apply for the Network Support Engineer - Mexico City role at Cisco Meraki
Join to apply for the Network Support Engineer - Mexico City role at Cisco Meraki
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Applications are accepted until further notice.

*Candidates must be proficient in fluent English, speaking and writing, to perform the functions of the role effectively*

*Must be located within a commutable distance to the Mexico City Cisco office and be able to be onsite 2-3 days per week.*

As a Network Support Engineer, you will provide exceptional technical support for our growing client and partner base. As a confident and outspoken decision maker, you will investigate and resolve problems for the entire Meraki product line, including our wireless access points, security appliances, switches, and other technologies. Our support engineers are foremost problem-solvers, passionate about networking, and we seek hard-working, and tech-savvy individuals to build upon our always growing product lines and teams.



Our customer-facing role will expose you to a diverse group of teams within Meraki - including but not limited to Engineering, Product Management, and Sales - providing opportunities for career growth in a lively and fast-paced environment.

Within our Support Team, we see the problems our customers experience first hand, and we are able to influence the direction of our organization and products We are looking for people who like to take charge, plan, and guide others through sophisticated problems, and can both teach and learn from those around them. Successful Support Engineers have previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, APIs, DHCP servers, experience installing and solving problems with WiFi networks. Additionally, they also have the ability to multi-task while thinking on their feet.

Responsibilities
- Effectively work alongside third parties such as partners and customers regarding technical

📌 Network Support Engineer (Ciudad de México)
🏢 Cisco Meraki
📍 Ciudad de México