About The Role

You will play a central role in shaping HQ's culture and employee growth strategy. This position integrates Learning & Development with employee engagement to create meaningful experiences across the employee lifecycle. L&D; is the top priority of this role: you will design, launch, and measure end-to-end programs that build capability, strengthen connection, and reinforce culture, ensuring every employee at HQ is supported, valued, and prepared to grow.

Working Hours

9 AM - 5 PM PST (6 PM - 2 AM Serbian time)

Key Responsibilities
- Design, execute, and iterate learning programs aligned to HQ's strategic goals, covering both professional and leadership development.
- Own our LMS: configuration, course creation, assignments, reporting, adoption/engagement tracking, and continuous improvement.
- Create and curate hands‑on learning assets (videos, guides, interactive modules) using modern instructional design methods.
- Launch, track, and optimize initiatives to drive participation, completion, and measurable skill/behavior change.




- Evaluate effectiveness using feedback, KPIs/OKRs, and data analytics (e.g., assessments, on-the-job outcomes).
- Partner with managers to diagnose learning needs and build development plans that enable internal mobility and performance.
- Lead the rollout and follow‑up of HQ's Employee Net Promoter Score (eNPS) survey; analyze results and propose actionable engagement strategies.
- Design and execute initiatives such as virtual and in‑person team‑building activities, icebreakers, recognition programs, and wellness initiatives that foster belonging and motivation.
- Partner with leadership to reinforce HQ's values across communication, events, and recognition efforts.
- Support HRIS updates, documentation, and process improvements to ensure operational efficiency.
- Collaborate on HR policy updates and ensure adherence to company standards; oversee the learning and culture components of onboarding and ensure consistent emp

📌 People Experience (México)
🏢 HeadQuarters
📍 México