Carter’s, Inc. is seeking a First level customer support specialist in Chihuahua. You will be the initial contact for customers through Phone, Email, and Chat, delivering friendly, accurate assistance and guiding inquiries to resolution.
The role emphasizes clear communication, brand product knowledge across Carter’s and OshKosh, and opportunities to upsell. You will maintain customer data and follow center guidelines while engaging in ongoing training.
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📌 Customer Care Pro: Inbound Support & Upsell (Miguel Hidalgo)
🏢 Carter's/OshKosh
📍 Miguel Hidalgo
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