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In Search of the Best General IT & Digital Talent
We are looking for a Site Reliability Engineer to work on hybrid mode from GDL, MTY o CDMX for a multicultural project with stability and growth in the short, medium and long term.
Role Overview:
- The SRE Operations specialist focuses on B2B applications support providing round the clock support to identify self healing automation and proactive health checks.
- They need to be specialized in Site Reliability Engineering (SRE) mode of operations and help to onboard applications to any SRE Orchestration framework for higher business resiliency.
- The resource needs to have strong IT operations experience, analytical skills and a mindset of proactive issue identification.
- This resource champions Site Reliability Engineering and collaborates with the customer and the business to troubleshoot issues to identify the root cause and opportunities for automation/proactive health checks.




- This resource should be able to investigate application code as needed.
- The SRE Ops needs to have good understanding of different architecture types - legacy/modern app and their logging mechanisms and got exposure to observability tools like APPD, ELK, FullStory etc.
- SRE Ops should be responsible as pro-active support engineer, diagnosing any anomalies and driving the necessary remediations across the teams involved.
- SRE Ops resource will work with existing L2 support team, understand production issues, participate & contribute to RCA.
- SRE Ops will identify gaps in proactive health checks, automate and implement self healing mechanism wherever needed and work with SRE orchestration team to bring readiness to on board SRE orchestration framework.

Qualifications Basic
- Bachelor’s degree in computer science or related field.
- 3+ years related experience in IT Operations SRE platform/Service Cloud operations.

Responsibilities:
- Work with th

📌 Site Reliability Engineer (México)
🏢 KI people
📍 México