2 days ago Be among the first 25 applicants
Direct message the job poster from Orion Innovation
Responsibilities:
- Develop customized Alarm and Measurements dictionaries, tailored for the customers’ network implementation and use cases.
- Fault Management – Identify alarm filtering methodologies to minimize the volume of tickets the service providers must respond to in the network.
- Performance Management – Identify Key Performance Indicators (Operational indicators) and Key Capacity Measurements (Growth clues) to facilitate planning and operational efficiencies.
- Support the customer’s solution verification of the end-to-end FM/PM NBI interfaces in the customers’ integration lab.
- Collaborate with product teams to gather alarm and measurement details for program releases and customer issue clarifications.
- Follow established processes, including maintaining consistency of FM/PM Excel dictionaries across network elements, tracking status, and change control.




- Attend weekly meetings with the customer to discuss open work items.

Required Skills:
- Experience working in a customer-facing, high-pressure environment with issues arising weekly from different sources.
- Proficiency in IMS architecture and basic call flows.
- Proficiency in SNMP, 3GPP (PM), Grafana, FluentD.
- Knowledge of cloud computing, Nokia CloudBand, and/or Nokia Cloud Platform based on Red Hat.
- Proactive follow-up with client product teams or third-party vendors to troubleshoot issues and develop solutions.
- Ability to identify potential interface issues during system upgrades or additions.
- Ability to deliver high-quality documents on time.
- Adaptability to frequent changes in plans.
- Good communication skills and customer rapport.

Additional Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Industry: IT Services and IT Consulting

📌 Core Network Engineer (Ciudad de México)
🏢 Orion Innovation
📍 Ciudad de México