This role is responsible for leading the digital sales of lending on charge products, ensuring continuous growth of the channel and optimization of conversion. The position also oversees communication and marketing for the Credit Card product, defining messaging, campaigns, and positioning to drive adoption and usage.

Additionally, the role leads the end-to-end strategy for Installment Plans (MSI) across all products, including design, execution, performance monitoring, and holistic optimization. Responsible for the control management pillar in relation to lending strategies

This Director will lead a team of three managers and work closely with key cross functional partners, including, Risk, Finance, Pricing, Servicing, GCI, GCO, Compliance, GABM, CA&C; and more.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,



develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to general on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

📌 Marketing & Lending Product Director (Ciudad de México)
🏢 American Express
📍 Ciudad de México