Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
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Job DescriptionTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager . The “Program Manager” will be based in …Guadalajara North…, reporting to …Program Management Manager…In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
What a typical day looks like:
- Organize, plan and direct program schedules and budgets.
- In charge of tracking relevant metrics and drive action items based on results.
- Provide help, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
- Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
- Manage the coordination of product life cycle activities with P&L; and customer satisfaction also has control for different accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- In charge of customer´s satisfaction reviews and corrective actions.
- Maintain current and develop additional business with customers.
- Monitor and track that project and program deliverables are met.
- Be accountable for maintaining excellent customer relations with both new and existing customers.
- Holds up production sites for projects, costs and other customer related matters through business and expertise.
The experience we’re looking to add to our team:
- Bachelor's degree in engineering or related field or equivalent experience.
- Advanced English
- Previous Experience as a PM or PA
- Knowledge of PCBA processes – knowledge of servers or platforms
- Organized individual
- Customer service experience
- Manufacturing experience
- Advanced proficiency in Microsoft Office (Project, Excel, Outlook, basic Core Tools) and problem-solving methodology
What you’ll receive for the great work you provide:
- Saving Fund
- Christmas bonus
- Holiday bonus
- Medical Insurance
- Life Insurance
HS115
Job Category
OperationsRequired Skills:
Optional Skills
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.
We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email
[email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
📌 Program Manager (Guadalajara)
🏢 Flex
📍 Guadalajara