Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For:
The People Service Center Representative II is responsible for providing answers to employees by using excellent, in- depth knowledge of company benefits, HR policies,



procedures and programs as well as communicating effectively with team members within the People Service Center.Serves as a first point-of-contact for former employees’ questions on People Team (HR) policies and/or processes
Creates, updates, and maintains working knowledge of People Team (HR) processes to answer customers’ questions
Receives, manages, documents and resolves inquiries from employees through the People Team Service Center case management system
Provides timely and accurate information to employees by clarifying issues, researching answers, and escalating unresolved problems
Works closely with the regional COE's to resolve employee inquiries
Utilizes the different HR systems such as Service Now ADP, Workday Oracle Cloud, Degreed to answer employee questions
Pro-actively identifies opportunities for processes, policies and procedures improvements and engage with Senior People Team Service Members to drive the appropriate changes
Creates, updates, and maintains employee records (both m

📌 People Shared Services Representative, II (Ciudad de México)
🏢 Zebra Technologies
📍 Ciudad de México