Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Requirements

About the Role

We're looking for a Workforce Strategy Associate to help design and optimize how work gets done across the business. This role combines workforce planning, process improvement, workforce analytics, and strategic problem-solving to help leaders make informed decisions about talent, structure, and operations.

What You'll Do
- Analyze workforce data, capacity, skills, and organizational needs to identify improvement opportunities.
- Map, design, and improve business processes using continuous improvement methodologies.
- Build workforce models, scenarios,



and recommendations to support business decisions.
- Partner with business leaders to define role requirements, critical skills, and workforce strategies.
- Develop insights, KPIs, and presentations that support decision-making and organizational effectiveness.

Requirements
- Bachelor's degree preferred.
- 5+ years of experience in operations, consulting, strategy, workforce planning, business analytics, or a related field.
- Experience with process mapping, process improvement, and data analysis.
- Knowledge of Lean, Six Sigma, DMAIC, or other continuous improvement methodologies is preferred.
- Strong analytical, problem-solving, and stakeholder management skills.
- Excellent communication and presentation skills.
- Advanced English proficiency.

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development

📌 FBS-Workforce Strategy Associate (México)
🏢 Capgemini
📍 México