Atlassian Administrator

Location - Mexico (Remote)

Salary:
$540,000 - $660,000 MXN annually

Start date - ASAP

Required Skills & Experience

• 2–4 years of hands-on Jira and Confluence administration experience in a corporate environment • Working knowledge of Jira Software project types, workflows, permission schemes, and issue configuration • Experience configuring and supporting Jira Service Management (JSM) service desk projects • Familiarity with Confluence space administration, page permissions, and content organization • Experience with native Jira automation rules • Strong attention to detail and organizational skills – platform hygiene and accuracy matter in this role • Good written and verbal English communication skills • Ability to manage multiple concurrent requests and prioritize effectively • Familiarity with Atlassian Marketplace apps (ScriptRunner, Elements Connect, or similar) • Familiarity with Atlassian Intelligence or Rovo • Exposure to ITIL frameworks or service management best practices • Experience working with Atlassian Cloud (vs.



Data Center/Server only)

Nice to Have Skills & Experience

• Atlassian certification (ACP-120 Jira Administration or equivalent) • Experience working in a integral, multi-time zone organization

Job Description

The Atlassian Administrator is a hands-on platform administration role responsible for the day-to-day configuration, maintenance, and user support of the Atlassian environment, including Jira Software, Jira Service Management (JSM), and Confluence. Working within the Atlassian Products team and reporting to the Manager, Atlassian Products, you will be a key execution resource for platform requests, project configuration, user management, and basic automation – ensuring that thousands of users across the organization can work effectively in Atlassian tools every day. This is a great role for someone with solid Atlassian fundamentals who wants to deepen their platform expertise in a complex, high-scale envi

📌 Atlassian Administrator (México)
🏢 Insight Global
📍 México