Location: Remote
About Logicstics Logicstics is a rapidly growing international moving company and freight forwarder specializing in household goods relocations worldwide. We pride ourselves on exceptional customer service, innovative technology, and a commitment to making international relocations as seamless as possible.
We are seeking an experienced General Manager to lead and grow our International Moving Division. This is not an entry-level management position. We are looking for a proven leader with extensive, hands-on experience in the international household goods industry who understands every aspect of the business—from sales and pricing to operations and customer service.
About the Role The General Manager will oversee the day-to-day operations of our international moving division and be responsible for driving growth, improving operational efficiency, developing employees, and ensuring an outstanding customer experience.
You will lead multiple departments, mentor managers and staff, establish KPIs, improve processes,
and work closely with ownership to execute the company's long-term vision. This is a highly visible leadership role requiring someone who can effectively balance strategy with day-to-day execution.
Responsibilities Lead and manage the International Moving Division, including: Sales Operations Pricing Sales Support Customer Service
Recruit, train, mentor, and manage a remote team while maintaining accountability and performance standards. Establish KPIs and performance metrics for each department. Improve sales processes, operational workflows, and customer experience. Review pricing strategies and ensure competitive quoting.
Work directly with escalated customers to resolve complex service issues professionally. Coach sales representatives to improve close rates and customer satisfaction. Collaborate with ownership on growth initiatives, technology implementation, and strategic planning. Develop and document standard operating procedu
📌 General Manager (México)
🏢 Pavago
📍 México