- Test management, communication, metrics, and status reporting, including identification of risks and escalation of issues to the project team or ZNA retained IT test lead / project managers
- Framework implementation
- Coordinate work with onshore team
- Coordinate testing updates with IT Test Leads, Project Managers, Scrum Masters and Test Analyst(s) as needed to ensure alignment across stakeholders
- Defect Management approach and execution, including logging and reporting of defects and adherence to Defect Management by all project / scrum team members (including those outside of test team)
- Workflows
- Experience in the INSURANCE sector (mandatory)
- Experience with Agile/Scrum methodology
- Excellent verbal and written English communication skills
- Ability to work under pressure
- Leadership of manual and automated testing projects
- QA team management
- Experience with Guidewire Policy Center
- Advanced English
- Vacancy available only to residents of CDMX, EDOMEX, and GDL (Mexico).

ZCC is currently hiring a:

Test Manager

Key Roles & Responsibilities




- Test management, communication, metrics, and status reporting, including identification of risks and escalation of issues to the project team or ZNA retained IT test lead / project managers
- Framework implementation
- Coordinate work with onshore team
- Coordinate testing updates with IT Test Leads, Project Managers, Scrum Masters and Test Analyst(s) as needed to ensure alignment across stakeholders
- Defect Management approach and execution, including logging and reporting of defects and adherence to Defect Management by all project / scrum team members (including those outside of test team)
- Workflows
- Experience in the INSURANCE sector (mandatory)
- Experience with Agile/Scrum methodology
- Excellent verbal and written English communication skills
- Ability to work under pressureStakeholder management
- Leadership of manual and automated testing projects
- QA team management
- Experience with Guidew

📌 Test Manager (Estado de México)
🏢 Zurich Insurance
📍 Estado de México