15 ago
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Extreme Networks
|
Ciudad de México
15 ago
Extreme Networks
Ciudad de México
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.
Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.
Become part of Something big with Extreme As a integral networking leader, learn why there’s no better time to join the Extreme team.
Premier Success Manager
Location Required: Brazil, Mexico or Colombia – Remote
If you're ready for a great career opportunity, now is the time to join Extreme Networks Recognized by both IDC and Gartner for our market leadership in data center networks, Extreme helps organizations around the world build the networks of tomorrow...today.
The Premier Success Manager (PSM)
is the key customer advocate and the Leader providing high touch engagement for Extreme’s most valued and strategic customers. The PSM plays a pivotal role throughout the customer lifecycle - from onboarding and adoption to expansion and renewal - ensuring each phase is aligned with the customer’s success goals and supported by proactive engagement. Every Premier customer is assigned a designated PSM to guide their experience with Extreme through all their pre- and post-sales support needs to ensure their Customer Success Experience is world class Success in this role is measured through key performance indicators such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and customer renewal rates, reflecting the PSM’s impact on long-term customer value.
The PSM is an experienced and technical, service and support professional who works in partnership with customers, the Extreme Global
📌 Premier Success Manager (Ciudad de México)
🏢 Extreme Networks
📍 Ciudad de México