At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world's leading experts across risk, reinsurance and capital, people and investments, and management consulting. We are looking for an enthusiastic, motivated people-person to join our Americas team to oversee the provision of high-quality day to day operations of the Executive Assistant team. 20 direct reports who work as Executive Assistants supporting the Partner team. This includes coordination and management of staff ensuring development of skills and experience.
*PLEASE SUBMIT CVs IN ENGLISH*
THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.*
Management
Independent management of team day-to-day operations
Collaborate with Regional EA Manager and local office leadership on process enhancements to improve efficiencies and capacity management




Leads team meetings with a strategic agenda including sharing relevant business updates
Communicates issues and team needs to regional/local office leadership and EA management
Regular touchpoints with internal clients, EA management and other stakeholders
Occasional involvement in special projects for EA Department
Approve holiday, "work from home" requests (and timesheets where required)
Track attendance, punctuality, vacation, "work from home", timesheets and overtime (where required)
Performance
Identify skills/learning gaps for team and suggest training content
Assist team with setting individual performance goals
Work with COO, HC and EA management to calibrate performance ratings and compensation for team
Writes and delivers performance reviews
Provides coaching to help team achieve goals, develop skills or improve performance
Manages performance issues including conducting and enf

📌 Oliver Wyman- EA Manager- Mexico City (Ciudad de México)
🏢 Oliver Wyman
📍 Ciudad de México