Delivery Analyst delivers data, data products, and information that drive our
client’s multi-channel marketing capabilities. They understand the details of
our client’s data and Acxiom’s products to ensure that our clients and / or
third party vendors receive clean, enhanced, segmented, ready-to-market data.
Delivery Analysts strive daily to improve quality, and adhere to standard
processes and procedures. They work with clients and / or third-party vendors to
begin to understand requirements and escalate issues with a focus on maintaining
a seamless process flow. Analyzes, troubleshoots and modifies/changes processes
and data to ensure efficient delivery of services to Acxiom clients. Maintains a
broad understanding of Acxiom's processing and product capabilities and utilizes
that understanding to optimize delivery of services. Mentors less experienced
team members.
Location: Lomas Atas, Mexico City, MX
Please submit CV in English
DUTIES AND RESPONSIBILITIES
* Accountable for ownership of on-time input and output delivery, including
taking initiative to monitor after hours
* Accountable to manage their own time in order to meet deadlines, including
taking Initiative to monitor work after hours
* Coordinates and manages source file receipt with clients, vendors, and/or
internal stakeholders
* Verifies input/output counts, monitors data processing jobs and
audits/verifies the results based on historical trends
* Setup and build processing flows, including ad hoc, new build and more
complex flows
* Accurately validates source and output data, data formatting specifications,
and output requirements according to specifications and service level
agreements ensuring zero defects
* Delivers accurate output information to clients and / or their vendors
through the appropriate data processing platforms and utilizing transfer
mechanisms
* Ensures compliance with quality assurance processes, established procedures,
project requirements and service level agreements/ex
📌 Delivery Analyst (México)
🏢 Acxiom
📍 México