Cuauhtemoc, Mexico City

Job Summary

Should have 5-10 yrs of experience with Application Production Support of MainFrame systems

Key Responsibilities

Operational Leadership & Reliability Strategy

Incident & Problem Management Leadership

Observability, Monitoring & Reliability Engineering

Automation & Continuous Improvement

Mainframe & Enterprise Platform Support

z/OS Platform Support

CICS Transaction Processing

JCL and REXX Expertise

Batch Processing Governance

OPC Scheduling Operations

Endevor Release Governance

Release & Operational Readiness Governance

Stakeholder & Cross Functional Leadership

Knowledge Management & Mentorship

Skill Requirements

Splunk

Remedy

Jira

Bitbucket





Endevor

SDSF

File-AID

Abend-Aid

IDCAMS

DFSORT / SyncSort

Other Requirements

1. Itil Foundation Certification Is Preferred But Not Mandatory.

2. Certifications Related To Product Support And Customer Service Management Are Optional But Valuable.
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📌 Senior Support Lead (Cuauhtémoc)
🏢 HCLTech
📍 Cuauhtémoc