Req ID: 375952

We are currently seeking a Systems Engineering Specialist Advisor to join our team in GDL, Jalisco (MX-JAL), Mexico (MX).

The Oracle Fusion Cloud Financials Consultant is responsible for delivering functional support, system enhancements, and continuous improvement services across Oracle Fusion Cloud Finance modules.This role serves as a trusted day-to-day partner to Finance and IT stakeholders, ensuring system stability, process efficiency, SLA adherence, and alignment with evolving business requirements throughout the full engagement term.

DAY-TO-DAY JOB DUTIES
- Provide ongoing functional support and troubleshooting across Oracle Fusion Cloud Financials modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM), Expenses, and Subledger Accounting (SLA).
- Manage and resolve support tickets within agreed SLAs; conduct root cause analysis on recurring issues and implement permanent corrective actions.
- Assess, design,



and deliver system enhancements and configuration changes as business requirements evolve over the engagement lifecycle.
- Support month-end, quarter-end, and year-end close activities; proactively monitor and resolve period-close issues to minimise Finance downtime.
- Lead Oracle quarterly update assessments: evaluate functional impact, coordinate regression testing, and oversee deployment into Production.
- Maintain and update configuration workbooks, functional design documents, runbooks, and knowledge base articles to ensure current and accurate documentation.
- Manage change requests using ITIL-aligned processes; liaise with technical teams on customisations, workflow updates, and third-party integrations.
- Build and sustain strong client relationships; lead regular service review meetings and produce SLA performance reports.
- Identify and drive continuous improvement initiatives to optimise Finance processes and increase adoption of Oracle Fusion Financials capabili

📌 Systems Engineering Specialist Advisor (Guadalajara)
🏢 NTT
📍 Guadalajara