At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your role:
Own major incident communications and stakeholder alignment during high-pressure service events, ensuring timelines, owners, actions, and next updates are explicit in Spanish and English

Key Responsibilities
- Manage major incident communications, timelines, and stakeholder updates.
- Coordinate business and technology stakeholders during customer-impacting incidents.
- Support regional business engagement and escalation management.
- Ensure decision points, action owners, and next-update timings are clearly captured.

Your profile:
- Spanish and English fluency.




- Strong stakeholder management and incident communications.
- Confidence coordinating business and technology teamsduring major incidents.
- Escalation management and executive-facing communication.
- Ability to keep teams aligned under pressure.:
- Expected Outcome:Predictable incident communications, faster decision-making, and calmer recoveries

What you will love:
- Empowered Careers with Purpose: Work on meaningful projects that use technology to solve real-world challenges. Be part of a company that values sustainability, inclusion, and digital equity. Contribute to building a better future for people, planet, and society.

Need to know:
- Work Modality Options: Choose between remote, hybrid, or on-site work depending on project needs and personal preferences. Offices available in CDMX, GDL, AGS.

About Capgemini:
Capgemini is an AI-powered global business and technology transformation partn

📌 Incident & Stakeholder Manager (Bilingual) (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes