We are seeking a Customer Solutions Manager (CSM) to join the AWS Mexico team to work with one or more of the most strategic customers in the country. In this highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer.

We help large organizations understand best practices around adopting advanced cloud-based solutions, and migrating existing workloads to the cloud. Together with customers we help shape and execute a strategy to build mindshare and broaden the use of AWS within these customers. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully.

Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud.



They accomplish this by partnering with customer leaders and their respective engineering teams to help strategize and manage their cloud journey. CSMs also have the responsibility to advocate internally at AWS on behalf of their customers.

What Will You Do?
- Own & Influence: Lead projects end-to-end across Sales, Support, Solutions Architecture, ProServe, and customer teams
- Guide Adoption: Understand customer business deeply and evangelize the right AWS solutions at the right time
- Drive Transformation: Shepherd customers through AWS adoption using your large-scale delivery experience
- Advocate & Coach: Be the customer's cloud coach internally and their voice to AWS leadership
- Execute Strategy: Translate customer goals into plans and deliver industry-changing outcomes

A day in the life
Customer-Facing Responsibilities:
- Drive Adoption Plan: Create executable plans with AWS teams and partners to realize customer vision. Define milestones, remove blockers, accelerate migr

📌 Customer Solutions Manager, CSM Mexico (Ciudad de México)
🏢 Amazon
📍 Ciudad de México