A leading technology firm in Guadalajara seeks a Lead Implementation and Services Ops to oversee its team and ensure high performance in client support operations. The role requires strong leadership, coaching, and project management skills. Candidates should have a Bachelor's degree and business-level English, with at least two years in a client-supporting role. Benefits include medical, dental, vision coverage, and a 401(k) match. This full-time position requires onsite work five days a week.