Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides aunique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too
The Renewal Specialist owns the commercial renewal process beginning120 daysprior to contractexpiration, including CPQ Renewal Opportunity management, quote creation, and forecast accuracy.
While the Renewal Specialist owns renewal execution mechanics, pricing changes that result in contraction require documented alignment from the assigned Customer Success Manager(CSM), whoretainschurn accountability for their Book of Business.
The Renewal Specialist ensures:
- Contraction rationale is documented in the Renewal Opportunity
- Forecast adjustments reflect approved revenue changes
- No renewalproceedswithout cross-functional visibility
- Accurate andtimelyrecords of renewal activities in CRM and ERP tools (e.g., Salesforce, CPQ systems, Intacct)
How you'll add value:
CPQ & Forecast Ownership
This role is fully accountable for:
- Activating and managing Renewal Opportunities in Salesforce CPQ
- GeneratingaccurateRenewal Quotes
- Maintaining forecast precision within ±5% variance
- Driving on-time renewal completion
- Coordinating approvals and exception workflows
Digital/ScaledRenewal Motion
For Digital/Scaled (DST) customers under $50K ARR, the Renewal Specialist owns the full renewal lifecycle through an automation-driven model, including:
- Monitoring automated usage and payment risk signals
- Triggeringsaveplays when thresholds are breached
- Issuing renewal quotes via CPQ automation
- Maintaining forecast ownership for the DST portfolio
- Identifygrowth opportunities for Sales
- CSM and Account Executive (AE)involvement occur
📌 Renewals Specialist (Ciudad de México)
🏢 Restaurant365
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.