Job Summary

The Systems Engineer is primarily responsible for Installing, Operating and Maintaining (IOM) the xSeries environment. This role also includes analyzing, troubleshooting, supporting and maintaining the organization's xSeries environment (servers and desktops), application, virtualization, cloud, mobile devices and storage environments. In addition, this role provides second and third level support, prioritization, and timely resolution for incidents escalated from other levels of support.

Inspired by Hard Work

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

Associate Responsibilities

Work directly with architects, engineers, vendors,



internal customers and other stakeholders to implement software and hardware implementations and integrate with the existing environment.
Coordinate the implementation of projects related to the xSeries platform (servers, desktops, virtualization, application, cloud and storage).
Resolve system problems, coordinate the correction of system problems with internal customers and/or subject matter experts, and work with vendors to correct any reported system problems within defined SLAs.
Perform system upgrades and migrations in support of business operations.
Work with the cyber security team to identify security gaps and harden systems against threats.
Work with the network team to coordinate changes to firewalls, network configurations, DNS, DHCP, and other network devices.
Manage email systems, mailboxes, and facilitate connections from other devices to email servers.
Work with the incident management team to prioritize escalated incidents and r

📌 ENGINEER SYSTEMS RT (Ciudad de México)
🏢 Carhartt
📍 Ciudad de México