EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are in search of an accomplished Senior Business Analyst with deep experience in digital transformation projects, especially within eCommerce and Content Management Systems (CMS). This position involves partnering with cross-functional teams to deliver results-driven projects that support business growth and digital innovation. The successful candidate will show a proven history of collecting and interpreting business requirements, designing solutions, and ensuring project success in fast-paced,



changing environments.

Responsibilities

Direct the analysis and documentation of business requirements for digital transformation projects, focusing on eCommerce platforms or CMS solutions
Work with essential stakeholders, including internal teams, clients, and vendors, to understand business goals and translate them into functional and technical specifications
Carry out comprehensive process mapping, gap analysis, and solution design to improve digital workflows, customer journeys, and business operations
Ensure business objectives and technology solutions remain aligned by collaborating closely with Solution Architects, developers, UX designers, project managers, and product owners
Examine and document existing systems, processes, and data flows to identify areas ready for improvement or automation
Guide the creation of user stories, use cases, and acceptance criteria for projects with

📌 Senior Business Analyst (México)
🏢 Epam Systems
📍 México